Shipments and returns

Your pack shipment

Packages are generally dispatched within 1 days after receipt of payment and are shipped via DHL OR Fedex , we will provide you with a link to track your package online.

Shipping fee are all FREE SHIPPING(not includ wholesale)

( Except some countries and regions )

You will get your hair about 2-5 days after you finish your payment.

Returns

1.If any item you received that you are not satisfied with but not our products quality, please contact us for the return address, return is accepted within 7 days after the buyer receives the goods. But please pay attention that in this case buyer need to bear the return shipping cost.

2.Only if it is hair quality problem or seller ships wrong type, we will pay the return shipping fee.

3.If you want to return items please follow our step. Returned item has to be in its original state. Declared value should be wrote according to our request otherwise the extra tariff caused by high declared value should charge by buyer. 

4.If the items are lost or damaged during transport, we will not accept return or refund in this case. So that please remember to examine the goods before you sign the package. 

5.After receiving the returned goods, we will made a replacement depends on our available stock, if available, a refund will be issued.

6.If item is damaged by buyer, we will not accept any changing or refunding, hope you can understand.